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Clear Cookies

We have recently made security updates to our website that have caused some issues for returning customers. Please use the instructions below to remove cookies from the browser you are currently using to login or try using an alternative browser.

The directions below are for the most common browsers. If you use a different browser,
you should search for its instructions for clearing cookies.


Google Chrome

  1. In Google Chrome, at the top right of the screen, click the menu icon.

  2. In the dropdown menu, click Settings.

  3. Scroll to the bottom of Settings, and click Advanced.

  4. Click Content Settings.

  5. Click Cookies.

  6. Click See all cookies and site data

  7. In the search bar at the top right of the screen, type baen.com.

  8. To clear out the cookies for baen.com and www.baen.com, click the trash can beside these domains.

  9. You have now cleared your cookies for baen.com.

Apple Safari

  1. In the Apple Safari menu bar, select Safari.

  2. Click Preferences, or hold down the Command key and the comma key at the same time (Command+,).

  3. Select the Privacy tab.

  4. Click Manage Website Data…

  5. In the search bar at the top right of the screen, type Baen.

  6. In the search results, select baen.com and baenebooks.com, and click Remove All.

  7. Click Done.

  8. You have now cleared your cookies for baen.com.

Mozilla Firefox

  1. In Mozilla Firefox, at the top right of the screen, click the menu icon.

  2. In the dropdown menu, click Options.

  3. At the left of the screen, click Privacy and Security.

  4. Under Cookies and Site Data, click Clear Data…

  5. Make sure you have selected Cookies and Site Data, and click Clear.

  6. On the pop-up window, click Clear Now.

  7. You have now cleared your cookies for baen.com.

Microsoft Edge

  1. In Microsoft Edge, at the top right of the screen, click the menu icon.

  2. In the dropdown menu, click Settings.

  3. Under Clear browsing data, click Choose what to clear.

  4. Select Cookies and saved website data, and click Clear.

  5. You have now cleared your cookies for baen.com.